Applied AICollège Unica
4.1Support TechnologySession 4 · Applied AI Systems & MLOps

Script programming and task automation

20classes60htotalTH2 · PR2 · PNW2weighting per class

Class-by-class breakdown

20 classes

TH = theory · PR = practical · PNW = personal work. These are ministry weighting codes (not hours) used to split each class's minutes. Class length = course hours ÷ class count; the three time-boxes below always sum to that length.

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Quiz progress

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First 2 classes free with a referral 19 more with enrollment180 min per classTheory 60mPractical 60mPersonal Work 60m
1

From Scripts to Agents — Automating Work With GenAI

FreeTH2PR2PNW2

A Project Manager who automates a weekly status report with an agent instead of a script reclaims hours — GenAI turns automation from rigid rules into adaptive problem-solving.

Theory60m
  • The automation spectrum: shell scripts → scheduled jobs → LLM-orchestrated agents
  • Where GenAI adds judgment that rule-based scripts can't (drafting, classifying, summarizing)
  • Spotting business tasks ripe for LLM-driven automation
Practical60m
  • List 5 repetitive business tasks and rank each as script-only vs needs-an-LLM
  • Sketch an agent that drafts and sends a weekly team digest
Personal Work60m
  • Write a one-page automation-opportunity report naming one task an LLM agent could own
  • Micro-task: submit your report
2

Calling an LLM API From a Script — Your First GenAI Call

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst who can call the OpenAI or Anthropic API from Python turns a chat box into a programmable engine that fits any business workflow

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
3

Structured Output — Forcing JSON From a GenAI Model

LockedTH2PR2PNW2

Locked class preview

An AI Integration Manager who forces reliable JSON from an LLM can pipe its output straight into a database, an API, or the next tool in an agent chain

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
4

Tool-Calling and Function-Calling — Letting Agents Act

LockedTH2PR2PNW2

Locked class preview

A Digital Marketing Strategist who wires an agent to a CRM tool lets it both draft the email and log the send — function-calling is what makes an agent more than a chatbot

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
5

Building a Multi-Step Agent — From One Call to a Loop

LockedTH2PR2PNW2

Locked class preview

A Sales and Marketing Manager whose agent researches a lead, drafts a pitch, and saves it took three steps no single API call could do — the agent loop is the heart of autonomy

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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6

Agent Memory — Short-Term Context and Conversation State

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst whose agent remembers the last three messages answers follow-ups correctly — memory is what separates a one-shot call from a usable assistant

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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7

Long-Term Memory and Vector Stores — Remembering Across Sessions

LockedTH2PR2PNW2

Locked class preview

An AI Integration Manager whose agent retrieves past notes from a vector store answers questions it has never seen in-context — that's persistent, scalable memory

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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8

RAG Foundations — Retrieval-Augmented Generation on Your Own Data

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst who builds RAG on a product FAQ answers customer questions accurately instead of letting the model guess — RAG grounds GenAI in your truth

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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9

Orchestrating Tools and Memory — Composing an Agent

LockedTH2PR2PNW2

Locked class preview

A Project Manager who combines tool-calling, memory, and RAG into one agent gets a teammate that researches, remembers, and acts — composition is the real skill

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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10

Scheduling Agents — cron for GenAI Workflows

LockedTH2PR2PNW2

Locked class preview

A Digital Marketing Strategist who schedules an agent to run a nightly campaign digest never touches it again — schedulers make agents run on their own

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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11

No-Code + GenAI Automation — Zapier-Style Agent Workflows

LockedTH2PR2PNW2

Locked class preview

An E-commerce Director who wires an LLM step into a no-code tool ships an automated customer-reply flow in an afternoon — no code needed

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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12

Webhooks and Event-Driven Agents

LockedTH2PR2PNW2

Locked class preview

An AI Integration Manager who triggers an agent from a webhook reacts to events instantly — event-driven beats polling for real-time business

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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13

Error Handling for Agents — When GenAI Misbehaves

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst whose agent fails silently ships wrong answers — retry, validation, and logging make agent automation trustworthy

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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14

Secrets and Guardrails for Agents

LockedTH2PR2PNW2

Locked class preview

A Sales and Marketing Manager who lets an agent send emails must protect keys and add guardrails — unsafe agents act before anyone can stop them

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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15

Combining Tools — Shell + Python + API + No-Code Pipelines

LockedTH2PR2PNW2

Locked class preview

A Project Manager who mixes scripts, LLM calls, and no-code steps builds end-to-end agent pipelines no single tool could do alone

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
16

Testing and Monitoring GenAI Agents

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst who logs every agent run catches a regression before the business does — monitoring keeps GenAI automation trusted

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
17

When NOT to Use an Agent — Judgement Over Automation

LockedTH2PR2PNW2

Locked class preview

A Sales and Marketing Manager who automates a task that changes weekly wastes more time than they save — judgement still beats an agent for some jobs

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

Talk to admissions
18

Version Control for Agent Code — Git Basics

LockedTH2PR2PNW2

Locked class preview

A Data/Business Analyst who tracks agent prompts and code in Git never loses a working version — version control keeps agents maintainable as prompts evolve

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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19

Mini-Project — Build a Real Business Agent End-to-End

LockedTH2PR2PNW2

Locked class preview

An E-commerce Director who ships one real agent that drafts, retrieves, and acts proves the skill pays for itself — this is the payoff class

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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20

Present and Reflect — Your Agent Toolkit

LockedTH2PR2PNW2

Locked class preview

A Project Manager who presents a working agent proves the value in concrete terms — this class rehearses the demo-and-reflect cycle

Enroll to unlock every class in this course — the full agenda, the AI tutor, and the quiz.

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4.2 · Unsupervised learning algorithms

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